Support
Quick answers, troubleshooting, and how to contact us.
Contact
Need help? Email us and we’ll get back as soon as possible.
Tip
- Include your iPhone model, iOS version, and steps to reproduce the issue.
- Attach screenshots or a short screen recording if helpful.
System Requirements
- iPhone running iOS 17 or later.
- No account required. Purchases are tied to your Apple ID.
- Works offline; data stays on your device.
Common Tasks
Restore Purchases
On the app’s paywall, tap Restore Purchases. Make sure you’re signed in with the same Apple ID you used to buy.
Manage Subscription
Go to Settings › Apple ID › Subscriptions, or visit Manage Subscriptions.
Request a Refund
Apple handles billing. Visit reportaproblem.apple.com to request a refund.
Data Export
- Open the app → Data Management → choose CSV or JSON export.
- Share/export to Files, Mail, or your preferred destination.
Data Deletion
- Open the app → Data Management → Delete All Data.
- Or delete the app from your device to remove local data.
Troubleshooting
- Purchased but no access? Tap Restore Purchases. Confirm your Apple ID in Settings.
- Free trial confusion? Trials are offered by Apple’s subscription system—cancelling within the trial ends access at the trial’s end.
- Switched devices? Install the app on the new device, then tap Restore Purchases.
- App won’t open or behaves oddly? Force quit and reopen. If it persists, reboot the device. Send details to support if still stuck.